Dotazník spokojnosti

Customer satisfaction assessment


Company:

VS Very satisfied
S Satisfied
SN Neither satisfied nor dissatisfied
N Dissatisfied
VN Very dissatisfied
satisfaction signVSSSNNVN
Ordering goodsVSSSNNVN
Delivery termsVSSSNNVN
Complaint handlingVSSSNNVN
Maturity of invoicesVSSSNNVN
Pricing policyVSSSNNVN
Width of offered assortmentVSSSNNVN
Product qualityVSSSNNVN
Packaging and product packagingVSSSNNVN
Presentation materials (catalogs, leaflets, color cards)VSSSNNVN
Website (look and scope of information provided)VSSSNNVN