Dotazník spokojnosti

    Customer satisfaction assessment


    Company:

    VS Very satisfied
    S Satisfied
    SN Neither satisfied nor dissatisfied
    N Dissatisfied
    VN Very dissatisfied
    satisfaction signVSSSNNVN
    Ordering goodsVSSSNNVN
    Delivery termsVSSSNNVN
    Complaint handlingVSSSNNVN
    Maturity of invoicesVSSSNNVN
    Pricing policyVSSSNNVN
    Width of offered assortmentVSSSNNVN
    Product qualityVSSSNNVN
    Packaging and product packagingVSSSNNVN
    Presentation materials (catalogs, leaflets, color cards)VSSSNNVN
    Website (look and scope of information provided)VSSSNNVN